leocity88Privacy Policy

This page describes what we collect when you use leocity88 and how we keep that data protected. We gather information necessary to verify your identity, process deposits and withdrawals, manage your account, and comply with local regulations. Our approach is straightforward: we collect only what we need, store it securely, and never sell your personal data to third parties.

When you access leocity88 on your Android phone, iOS device, or desktop browser, we log your session, track your gameplay patterns, and record your account transactions. This data allows us to detect fraud, resolve disputes, and ensure fair treatment of all account holders. We understand that privacy is essential, especially when funding your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer — your financial information is encrypted and protected under strict protocols.

The following sections outline our data collection practices, how we use your information, who may access it, and your rights regarding your data on leocity88. If you have questions about this policy, our support team is available via email and live chat during business hours.

What data we collect on leocity88

We collect information you provide directly when registering for a leocity88 account. This includes your email address, chosen username, password, full name, date of birth, phone number, and mailing address. We do not ask for unnecessary personal details — only information required for account verification and regulatory compliance.

During Know Your Customer (KYC) verification, we collect photographs of your government-issued identification (KTP, passport, or driver's license) and a selfie holding that document. These images are used solely to confirm your identity and age. We store them securely and delete them after a retention period set by local law — typically three to five years for account holders, sooner if you request deletion and close your account.

We also collect transactional data. Every deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account is recorded with the timestamp, method, and amount. Withdrawals are logged identically. Your gameplay data — which games you play, bet amounts, outcomes, and session duration — is tracked to detect fraud patterns, verify fair outcomes, and generate account statements. Payment information (e-wallet tokens, bank account numbers for virtual transfers) is tokenized and never stored in plain text.

Device and usage tracking on leocity88

When you install our Android app or access leocity88 in Safari on iOS, we collect device identifiers, IP addresses, and browser information. This data helps us tailor the experience to your phone's screen size, detect unusual access patterns (such as repeated failed login attempts), and ensure the platform functions correctly on your device. We do not sell this information to advertisers.

Push notifications on leocity88 are optional. You can enable or disable them in your app settings. When enabled, we send alerts about match kickoffs during Liga 1, Piala Indonesia, and Piala AFF events, withdrawal status updates, and promotional messages. Each notification is logged with a timestamp to track delivery and user engagement. You control notification frequency and content preferences in your account settings.

Cookies and similar tracking technologies are used on leocity88 to maintain your login session, remember your language preference, and track your activity on our website. We use first-party cookies only — we do not allow third-party advertisers to place tracking cookies on our domain. If you disable cookies in your browser, basic leocity88 functions may not work correctly, and you may need to log in more frequently.

How we use your data on leocity88

Your personal information on leocity88 is used to operate your account, process deposits and withdrawals, and fulfill regulatory requirements. We use your email to send account confirmations, withdrawal notifications, and password reset links. Your phone number is used for two-factor authentication if you enable it. Your identification documents are reviewed during KYC verification and stored for compliance audits.

We analyze gameplay data to detect fraud — for example, if multiple accounts suddenly place identical bets from the same IP address, our system flags this for investigation. We also use aggregate data (without identifying individuals) to understand which games are popular during Idul Fitri and Idul Adha holidays, or when Liga 1 matches draw peak interest in Jakarta, Surabaya, Bandung, and Medan. This helps us allocate server resources and plan feature improvements.

We may contact you via email or phone to verify unusual account activity, inform you about changes to our Terms and Conditions, or announce service maintenance windows. You can opt out of non-essential communication (promotional messages, game updates) in your account preferences, but we will always send critical account and legal notifications.

Third-party processors and data sharing

We use third-party payment processors to handle deposits and withdrawals on leocity88. When you use mobile banking, local payment, or online payment, your transaction is processed by those platforms' systems — we do not store your e-wallet login credentials. Similarly, when you deposit via e-wallet, mobile banking, local payment, or online payment virtual accounts, those banks' systems confirm the transfer. We receive only transaction confirmation data; we never see your banking login information.

Our servers may sit outside Indonesia. We may store or process your data in the cloud using providers in Singapore, the United States, or other countries. These providers are contractually obligated to maintain the same security standards as leocity88 and may not use your data for their own purposes. We do not sell your data to marketing companies, advertisers, or data brokers.

We share your information with law enforcement only when legally required by court order or government warrant. We may disclose aggregate statistics (such as total number of active accounts or monthly revenue) to shareholders or regulators, but this data contains no personally identifiable information.

Account security and password management

We at leocity88 hash your password using industry-standard algorithms — we never store it in plain text. This means even our administrators cannot read your password. If you forget it, we send a secure reset link to your email address. That link expires after one hour for security reasons.

Two-factor authentication (2FA) adds an extra security layer. When enabled on leocity88, you receive a code via SMS or email each time you log in from a new device. We recommend enabling 2FA, especially if you use public WiFi in cafes across Jakarta, Surabaya, Bandung, or Medan. Biometric login (fingerprint or face recognition) on Android and iOS lets you access your account without typing your password, provided your phone's biometric system is secure.

If you suspect unauthorized access to your leocity88 account, change your password immediately and contact our support team. We can review your account activity and disable any suspicious sessions. We do not charge for account recovery assistance.

Data retention and deletion

We retain your personal data on leocity88 for as long as your account is active, plus a retention period set by local regulations and anti-money-laundering (AML) requirements. Typically, this means we keep your data for three to five years after you close your account. During this retention period, we cannot delete your data even if you request it, as regulators may require access for compliance audits.

After the retention period expires, we securely delete your personal data. Financial transaction records may be retained longer if required by local law. Aggregate data (such as monthly gameplay statistics with no identifying information) may be retained indefinitely for business analytics.

Contact us about your privacy

If you have questions about how leocity88 handles your data, or if you wish to exercise your data rights, contact our support team via email or live chat. We respond during standard business hours. Include your leocity88 account email in your request so we can verify your identity and locate your records. For complex requests (such as data portability or deletion), processing may take up to 30 days.

This Privacy Policy applies to all leocity88 services — our website, Android app, iOS browser access, and customer support channels. If we update this policy, we will notify you via email at least 14 days before the change takes effect. Your continued use of leocity88 after that date means you accept the updated policy. We encourage you to review this page periodically to stay informed about how your data is handled on leocity88.

leocity88 services are available only where local law permits. Your jurisdiction's privacy laws may provide additional protections beyond what we describe here. We comply with all applicable regulations in the regions where we operate.